Privacy Policy for Cloud Puff
Effective Date: 20/10/2024

At Cloud Puff, accessible from www.cloudpuffbd.com, we are committed to protecting your privacy and ensuring that your personal information is managed with care. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect
We may collect personal information from you in several ways, including when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. The information we may collect includes:

  • Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Information
  • Payment Information
  • Purchase History

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your order or inquiries.
  • To send you updates, newsletters, and promotional materials (with your consent).
  • To improve our website and customer service.
  • To comply with legal obligations.

3. Data Security
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure servers and encryption for payment processing. However, please note that no method of transmission over the Internet is entirely secure.

4. Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties, except for:

  • Service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies) and agree to keep this information confidential.
  • When required by law or to protect our rights.

5. Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal compliance).

6. Cookies
Our website may use cookies to enhance your experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us.

Thank you for choosing Cloud Puff!